Refund policy

At Beantastic Cafe, we take pride in the quality of our coffee and want every order to arrive exactly as expected.

Because coffee is a consumable food product, we are unable to accept returns or exchanges due to personal taste preferences or on products that have been opened or used.

If your order arrives damaged, defective, incorrect, or otherwise has an issue, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging when applicable. We will review the issue and, when appropriate, offer a replacement or refund.

If you receive the wrong item, please contact us before disposing of or returning the product so we can provide further instructions.

Order cancellations: If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that it can be canceled.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

For questions regarding an order, please contact us through the contact information provided on our website.

Beantastic Cafe reserves the right to review refund and replacement requests on a case-by-case basis.